Refund policy

Returns
Our return policy lasts 30 days from the date of purchase. If 30 days have passed since your order, unfortunately we cannot offer a refund or exchange. Due to the nature of Lithium batteries, we must charge a 10% restocking fee If returned in new condition. If the battery and packaging is not in new condition, we have the right to refuse return or will charge for damages. 

To be eligible for a return, your battery must be unused, in the same condition you received it, and in the original packaging. Proof of purchase and prior written authorization from Summit Lithium are required before sending any return.

Because Summit Lithium batteries are classified as hazardous materials, they must be shipped following lithium battery shipping regulations. Customers will need to bring their return to a UPS or FedEx store, where a proper lithium-approved shipping label and packing will be provided.

Non-Returnable Items

  • Batteries that show signs of use, damage, or improper installation

  • Batteries stored or discharged below recoverable voltage

  • Any item returned more than 30 days after delivery

  • Sale or clearance items

Refunds

Once your return is received and inspected, we’ll email you to confirm receipt and notify you of approval or rejection of your refund.
Approved refunds will be processed back to your original method of payment within several business days.

All refunds are subject to up to a 10% restocking fee.

No Refunds on Sale Price Adjustments

If you purchase a product prior to a sale or promotion, we do not offer refunds or adjustments for the price difference. Unauthorized returns of items purchased before a sale period will not be refunded.